We understand the value of knowing your business technology will perform day after day.
That is why we have built an experienced operational, service-assurance and support team working tirelessly to deliver your desired business benefits. Customer satisfaction is our prime objective.
How we do things
Our Services
Remote Management
Let SCC AVS take away the burden of the day-to-day running of your collaboration estate. From setting up and monitoring business-critical conference calls to adding and deleting users, SCC AVS can be your one-stop shop for remote management.
24x7x365 Monitoring
Offering a single point of contact for all your collaboration needs. SCC AVS can pro-actively monitor your entire estate from the network switch to the room control system and everything in between. Ensuring maximum uptime and a responsive and knowledgeable contact on the end of the phone for when things go wrong.
Managed Services
Things do break, with SCC AVS you can be assured that your business-critical facilities will be back up and running in no time and with minimal fuss.
Proactive Maintenance
Regular service visits are a key component that ensure that your facilities are always ready and finely tuned for optimum performance. From simple filter cleaning to re-calibration of room components, SCC AVS take the time and care to do it properly.
Bespoke Services
Need something outside of the normal? From specific security requirements to 3rd-party platform and workflow integrations. SCC AVS can help specify, design, build and run a platform that is completely tailored to your specific requirements.
Here you can create the content that will be used within the module.
Key Features
Proactive Monitoring
Delivering highly-available applications is business-critical and our monitoring services are specifically designed to solve this challenge. SCC AVS provide a range of specific application and technology monitoring and management services as well as providing access to our enterprise class multi-tenanted service platform to allow your teams access to monitor and operate your whole environment.
Aftercare
Our knowledge and creativity unite to offer you a fully customised service built on simplicity, commercially attractive pricing and an extremely high level of care. We combine the provision, management and daily responsibilities of vendor warranties with our proven support processes that underpin every service we provide. Reduce costs, drive productivity and let us take away the everyday hassle of supporting your business-critical assets throughout their entire lifecycle.
Maintain
Our skilled engineers and support staff are always available to help when you have an issue. Select from our easy-to-understand service tiers and benefit from an attentive team of specialists without the cost of employing dedicated in-house maintenance staff. Fully certified and regularly audited, our team is the easiest way to safeguard your investment on a daily basis. If something does need a repair, just call SCC AVS and we will send someone to fix the issue.
Want to learn more?
Get in touch today