Move beyond the reactive with proactive remote management
Collaboration spaces are business critical for many organisations and the success of your audio-visual (AV) estate depends on it meeting users expectations. AV monitoring provides insight to your estate and helps improve the user experience, reduce support costs, and quickly realise return on investment.
Service Features
User experiences
When meetings start late due to configuration issues or are plagued with hardware failures it fundamentally affects the users perception of the whole estate as well as impacting productivity. We can fix this with scheduled, automated room testing to proactively manage faults.
Reporting and analysis
With performance reporting you understand the utilisation of your estate so that you can design and plan for the future. By allowing you to visualise and interpret data via a simple management interface, the granular reporting of our monitoring solution will help plan space utilisation, system performance and lifecycles.
Enhanced support
Remote monitoring and management helps diagnose problems early and provides access to faulty devices so that proactive remediation or reconfiguration work can commence more efficiently
The Benefits
Reduce the need for onsite technical support with remote monitoring and management solutions
Provide full visibility across every aspect of your AV estate with utilisation, equipment state, malfunction and performance indicators
Support your understanding of room allocation and demand to help make informed decisions on how equipment should be amortised based on usage
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