Cloud Telephony – Cisco

Enterprise-grade calling for your business, accessed via the cloud

Work is what you do, not where you go. Voice communication and collaboration go hand-in-hand, and you need the right tools for your employees to be productive and stay connected. The Webex App combines feature-rich calling, video meetings, and rich messaging in a powerful collaboration solution.

The future of work varies for every business and each team. For optimal productivity and collaboration, businesses must adopt a reliable, secure, flexible, and integrated UCaaS technology stack. By moving to cloud UCaaS with the right transition strategy, enterprises can build digital agility and resilience into their processes and enable collaborative hybrid work from anywhere.

Calling in the Webex App enables continuous collaboration from a simple call. Experience enterprise-grade calling features, performance, and security enabling your business to shine.

No matter where you’re working, Webex delivers all the calling features you expect to ensure your workforce is always productive and there is zero disruption to your business.

When you call on the Webex App – in the office,at home, or on the go – you’ll have the same experience and reliable performance to keep your business moving.

Work from anywhere

Webex Calling is truly cloud based and accessed from anywhere. You can even register your handsets to the cloud to redeploy them for home workers

Control Hub

A single pane of glass for all collaboration configurations, from Webex app to headsets with built-in analytics

Trusted and secure

With Cisco, security is built in, not bolted on so you can expect your data is completely secure

One dashboard to manage it all.

Control Hub offers a holistic view of all your Webex services. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. All of this can help keep data safe and meet regulatory needs.

Unified Communication Manager – Cloud

Cisco UCM Cloud is part of Cisco’s cloud calling portfolio, is powered by Cisco’s Unified Communications Manager collaboration (CUCM) technology and is hosted in Cisco’s Webex data centres across the globe. The service offers the same familiar CUCM features and user experience providing an ideal migration path to the cloud for enterprise customers.

Customers who want to take the journey to the cloud but are reluctant to purchase a multi-tenant solution or are familiar with CUCM on-premise, can choose UCM-C and get a completely dedicated instance of Cisco’s market leading PBX, hosted in the cloud. Migration to the cloud is made easy by utilising hybrid tools to move users at a pace that suits your business.

PSTN options for businesses of any size, anywhere

PSTN connectivity cannot be a one-size-fits-all solution. Businesses need the flexibility to select services from different providers, in different regions around the world. Most importantly, this solution must be easy to manage—complex provisioning creates unnecessary barriers to business growth.

  • Cisco Calling Plans – Many businesses lack the time, resources, and expertise to manage a multi-vendor cloud solution. These organisations need a complete solution, delivered by a single vendor, that is centrally provisioned and managed. With Webex Calling, Cisco Calling Plans deliver a complete enterprise-grade phone system from a single cloud provider.
  • Cloud Connected PSTN – Enterprises with a global footprint often struggle to manage relationships with multiple regional providers. Each provider must be individually evaluated, certified, and connected, and it can take days for administrators to work separately with multiple providers to provision local numbers. Cloud Connected PSTN delivers a full PSTN replacement service in over 65 countries through a rich and growing selection of Cisco-certified providers.

The Webex Security and Privacy Difference

Webex has security and privacy built into its approach to product design and delivery. All Webex services including Webex Calling have secure default settings out of the box, thereby enabling users to start collaborating freely without having to worry about configurations. At the same time, Webex delivers a great user experience, one that doesn’t compromise security.

Webex and Webex Calling are backed by Cisco’s rich history and expertise in security—from the network, to endpoints, to the data centres and our cloud services. The security of Cisco products is independently verified by a team with hundreds of security advocates across multiple functions.

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