When Users Adopt Collaborative Solutions The Business Wins

As discussed in our previous blog, motivating and incentivising staff to use solutions provides more than just the obvious cost benefits.

There are a broad range of possibilities which include:

Financial Advantages

• Reduced operational costs and travel related expenditure; carbon footprint savings
• Shorter time to market and faster customer responses; larger sales pipeline
• Reduced CAPEX expenditure through managed service utilisation
• Higher revenues from service provision improvements
• Consolidation of legacy equipment drives cost reductions and greater economies of scale
• Lower recruitment costs via a quicker hiring process and more efficient communication

Business Benefits

• Enhanced communication yields improved collaboration and global efficiency advantages
• Better utilisation of key assets and staff during internal, partner and customer-facing interactions
• Accelerated time to market due to greater collaboration between design teams, production facilities and distribution network
• Supply chain improvements – quicker decision making, clearer approval process and faster channel distribution
• Greater scalability / agility – accommodate market shifts, technological developments and changing customer behaviour

Personnel Impacts

• Clearer interaction between employees and senior management reduces misunderstandings and enhances engagement
• Better work/life balance for all staff through flexible working
• More effective training and visual information sharing between a geographically dispersed workforce
• Stronger customer and partner loyalty
• Improved talent management, staff retention and lower employee churn 

Our final blog on user adoption will focus on relevant strategies to yield the above.