Today, workplace technology is business critical to organisations.

Meeting, briefing, collaboration, video conferencing and presentation facilities are all key operational assets. These facilities need to be ready to work when users need them and when they don’t it can have a major impact on business operations.

Vantage provides organisations with advanced and intelligent remote monitoring of business-critical workplace technology, helping to provide the reassurance that vital AV and communication assets are pro-actively monitored and are ready when called upon.

Key Benefits

Increase in user adoption and confidence

On site engineer support

Maximise room availability

Reduced facility downtime or outages

24/7 real time monitoring with incident management

Proactive remote engineer support

Remote software upgrades ensuring optimum performance

Asset management reporting

Centralised helpdesk dashboard

Manufacturer and product agnostic

Issues resolved before they impact on facility users

24/7 Real-Time Monitoring

Vantage monitors every aspect of your AV environment, 24/7. We will be the first to know if and when something goes wrong, often before the facility user.

Vantage doesn’t stop at just monitoring your environment. Remotely, and securely accessing your AV facilities via Vantage allows our engineers to resolve many issues without having to visit site. This significantly increases swift resolution timescales and dramatically reduces system down time.

If an issue is discovered which can’t be resolved remotely, an onsite engineer visit will be arranged promptly. When on site you can be assured that our engineers have everything they need to resolve the problem and return your facility to full operational status as soon as possible.

Service Level Agreements

We understand the importance to our customers of effective solutions and the ability to call on knowledgeable, experienced, and pro-active support when issues do arise.

Our industry leading commitment to supporting our client’s environment is underpinned by a range of Service Level Agreements (SLA’s).

Our experts spend time understanding your business, enabling us to offer a completely tailored service, even down to individual rooms.


View Device Status

Power Restarts

Limitless geography with local, national, and global monitoring

Software Provisioning of upgrades and updates

Room or entire estate wide monitoring

Multi layered secure connectivity options

Want to learn more?

Get in touch.

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