The hybrid workplace requires new skills, better technology, fresh perspectives, and expanded priorities.
A hybrid workplace needs to provide flexible and seamless collaboration from anywhere. While the benefits are clear, this shift requires a change in the experience people have when working from home or in the office. A key requirement for the hybrid workplace is to provide employees with feature-rich, intuitive collaboration tools to message, meet, call, share content, and collaborate from any space.
Challenges we see
Hybrid trends have driven us to a new work environment—an approach that supports a blend of in-office and remote workers while providing people with the flexibility to choose where and how they’ll work. Business that fail to adapt risk retaining or attracting key talent, reduced productivity, and higher costs.
Home is the new Collaboration Hub
The home office is an extension of the corporate office. In the hybrid workplace, it’s more important than ever that people can work from anywhere with access to tools that support productivity and collaboration. Employees who work remotely, or switch between home and the office, need to be enabled with collaboration software and purpose-built devices to ensure high-quality teamwork and a seamless experience wherever they are.
Intelligent workplaces are needed for better experiences
Businesses can plan to reduce their office footprint, provided they have the data and the technology to make intelligent decisions.
Flexibility is key
Over 70 % of the global workforce is never expected to fully return to the office full time. Employees believe they will have an improved work/life balance and better and more productive meeting experiences if given the choice of joining from home.
Offices serve a unique purpose
The office still serves as the central hub for people to participate in rich collaboration experiences, build rapport with colleagues, and connect to the work culture and community. With a hybrid workplace model, you can expect a rotating cast of office workers. Technology is needed to assist them in finding available spaces to work and collaborate. Understanding the data decreased office footprint provides the opportunity to extend technology-driven, intelligent experiences in every space.
The importance of Data Analytics
The insights gained from this can inform a workplace strategy. In the short-term organisations need to track data to understand their own performance trends, the data informs short term decision making to ensure workplace effectiveness and employee wellbeing. However, we’re increasingly seeing organisations using data to determine longer term plans. As organisations gather and utilise data, it can inform their occupancy strategy and help to build an environment to support a highly productive workforce and better manage the cost of real estate.